Situated
in a thriving regional community, the Cooma Call
Centre is ideally positioned to undertake a wide
range of inbound and outbound campaigns.
Our values are based upon the highest possible
standard of customer care, coupled with the
latest technology, enabling us to deliver a
consistent and highly competetive service. Our
representatives will bring to your campaigns the
care, loyalty and dependability for which we are
renowned. Cooma Call Centre comprises a
flexible team of experienced and professional
agents who provide excellent customer service
and a demonstrated dedication to service
delivery. Our team has an interest in the
welfare of all Australians and an ability to
provide business solutions to Australian
Government Departments and Agencies, Small
Business and Independent Clients.
At Cooma Call Centre
We focus on personal client interaction and accordingly, the
majority of campaigns are served through the use of skilled
and competent agents. However, various automated voice
technologies are available which can eliminate the
requirement for calls to be answered by a person.
As a professional company our focus is committed to delivering the finest call centre services. We are not encumbered by competing business operations, budgetary pressures, and the negative culture that may be present in larger businesses. Our business is the provision of contact centre services and we will deliver those to a standard which is extremely difficult to consistently achieve with in-house centres.
Our Vision
Through consistent delivery of quality service, the Cooma Call Centre will remain a leading provider of a professional customer service team. Our success will promote jobs and growth within our region.
To discuss how we can help your organisation, call us at 02-6455 3993
Outside Australia please dial (61) 2 6455
3993